Roundtrip airport transfers are included in your Jam In The Sand package. Once you have booked your flight, please log into your account and input the flight details so that we can coordinate the airport transfers.



Island Gigs recommends that you purchase a travel protection plan to help protect you and your travel investment against the unexpected. This coverage is for US Citizens only. Others wishing trip protection, should find outside vendors. You may only select the range of coverage that equals your trip cost to insure your package.

Coverage from $1501 - $2000 = $118 per person 
Coverage from $2001 - $2500 = $145 per person
Coverage from $2501 - $3000 = $171 per person
Coverage from $3001 - $3500 = $188 per person
Coverage from $3501 - $4000 = $202 per person

To view/download the Policy based on our state of residence, visit:

Please Note: To be eligible for the waiver of pre-existing medical condition exclusion, the protection plan must be purchased within 21 days from the time you make your initial trip deposit, full trip cost must be insured, and the traveler must be medically fit to travel at time of plan purchase. However, the plan can be purchased any time prior to departure.



If you are not able to find the answer to your questions on our FAQ page, please feel free to reach out at ANY time to the contact information below. An Island Gigs Guest Services representative will be happy to help answer any questions.

Guest Services can be reached at:




Jam In The Sand is a rain or shine event. 

If you need to cancel or change your reservation, we ask that the Lead Passenger please contact Island Gigs at 646-862-6380. There is a fee for changing names but not for adding days to your trip. Please note, depending on when you cancel, payments can be 100% non-refundable, with the exception of guests with travel protection who cancel for a covered reason. Please read the section titled Travel Insurance for information on how to purchase travel protection. 

If you wish to purchase a package as a gift for someone else, please inform Island Gigs at the time of booking, who in turn will provide details about the process.

Lineup and set times are subject to change. Check back here often for more FAQs and make sure you understand the event’s Purchase Policy.



U.S citizens must carry proper proof of citizenship. Starting January 1, 2007 all U.S citizens traveling to and from the Caribbean, Mexico, Europe and Canada will be required to have a valid passport to enter or re-enter the United States. Non-U.S citizens should contact their consulate for proper I.D. requirements. Passengers who are denied boarding or entry for improper documentation will receive no refund. You should carry all important documents with you.



Jamaica is the third largest island in the Caribbean and is located about 90 miles south of Cuba and a 1 1/2 hour plane ride from Miami, Florida. It is about the size of Long Island, New York stretching for over 146 miles from east to west and 51 miles from north to south. As a small country it really has it all: beaches, mountains, forests, rivers, mangroves and cities. Negril is 47 miles away from the airport on the Western tip of Jamaica.



Jamaica enjoys a year round warm climate with daytime temps in the mid-80's to low 90's. Evenings are generally cooler and comfortable with temperature's in low 70's. The sun is extremely strong and protection is highly recommended. The rainy season is in May and October. During January through April you will rarely encounter bad weather. Dress is very casual, so pack lightly!



Jamaica is in the eastern time zone but does not participate in daylight savings.



English is the official language in Jamaica. Although everyone speaks and understands English, Jamaicans speak a dialect known as "Patois," a creolized or abridged version of English which might be hard to understand to most first time visitors. Most Jamaicans will be happy to teach the average tourist a thing or two about "speaking Patois." Not to worry though. There really is no language barrier in Jamaica.